As promised, we have a new exciting cruiser to talk about. The new Victory Judge has caught the country by storm as one of the premier muscle bikes. The Judge is a lighter and more versatile bike than Victory’s Hammer S and should have better handling. Below is a list of the Judge’s specs.
Check out Victory’s new video for the Judge.
We just heard that Victory is recalling 840 Cross Country motorcycles due incorrect matching on the handlebar, champs and risers. The build dates for this recall are between January 1 and April 11, 2011.
Polaris, which owns Victory, says that due to the incorrect matching on the motorcycle, the handlebars may slip in the clamp. This may cause the rider to lose control and increase the risk of an accident.
Owners will be notified by Polaris regarding the issue and dealers will test and replace defective riser/clamp assemblies, free of charge. This recall will begin in June 2011 and owners may contact Victory consumer services at 1-888-704-5290 with any questions.
Are you affected by this recall? Post your comments below.
According to The 2011 Pied Piper Prospect Satisfaction Index (PSI) U.S. Motorcycle Industry Benchmarking Study, Victory Motorcycles have the happiest customers in the industry. This is no small feat. The study puts Victory Motorcycles over industry heavyweights like Ducati, Harley-Davidson and Triumph.
This study used about 2,000 “secret shoppers” to measure how companies were making better buyers of their potential customers. The secret shoppers visited 14 major motorcycle dealers and judged the sales process, whether or not they were told about financing options, product demonstrations and if accessories were mentioned.
The PIS study pointed out the strengths of several companies. Pied Piper Management, who conducted the study, said in a press release:
“Victory dealerships led the industry overall in multiple sales activities such as providing a product walk-around demonstration, mentioning the availability of financing options, mentioning the availability of accessories, and pointing out features unique from the competition. Eleven different brands led at least one sales process category. For example, Harley-Davidson salespeople were most likely to mention specific features and benefits tied to the shopper’s wants and needs. Ducati salespeople were most likely to offer a test ride. Triumph salespeople were most likely to ask for the sale. BMW and Yamaha salespeople were most likely to make an effort to write-up a transaction.”
This is a powerful “victory” (no pun intended) for Victory Motorcycles and we thought it was worth mentioning, in case you are in th market for a new bike and had not considering them.